- Jan 19, 11:36 GMTResolved – This incident has been resolved.Jan 19, 10:40 GMTUpdate – Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.Jan 19, 09:40 GMTIdentified – An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater […]
- Jan 16, 15:57 GMTResolved – This incident has been resolved.Jan 16, 15:04 GMTIdentified – An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue […]
- Jan 16, 09:47 GMTResolved – The issue has been resolved.Jan 16, 07:36 GMTIdentified – An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue […]
- Jan 9, 10:41 GMTResolved – The issue has been resolved.Jan 8, 16:58 GMTUpdate – We have successfully minimised the disruption and are working to completely resolve it as soon as possible.Jan 7, 11:47 GMTIdentified – Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.We are […]
- Dec 22, 10:14 GMTResolved – This incident has been resolved.Dec 21, 21:56 GMTInvestigating – Customers attempting to add new VPS servers may find that they are not being provisioned after their order has been processed. They will just see a message saying that the Virtual Private Server admin panel is being set up.Our developers are […]
- Dec 16, 18:16 GMTResolved – This incident has been resolved.Dec 16, 17:19 GMTIdentified – Our Website Builder platform is currently unavailable. Customers may not be able to log in to the editor or make changes, and the publishing function is offline. We are investigating the cause of this outage.
- Dec 14, 09:53 GMTResolved – Webmail logins should now be working for all customers.Dec 14, 08:21 GMTInvestigating – Webmail logins are failing for some mailboxes, giving an error "LGI-0003".Our engineers are working to resolve this.
- Dec 10, 16:34 GMTResolved – This incident has been resolved.Dec 10, 16:20 GMTUpdate – We have eliminated the disruption for almost everyone affected.Dec 10, 16:03 GMTUpdate – We are still working on resolving the technical issue. Thank you for your patience.Dec 10, 15:15 GMTIdentified – We are investigating an outage impacting our hosted Microsoft Exchange […]
- Dec 10, 16:00 GMTResolved – This incident has been resolved.Dec 10, 15:07 GMTInvestigating – When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any […]
- Dec 10, 14:30 GMTResolved – This incident has been resolved.Dec 10, 14:19 GMTInvestigating – When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any […]