• May 21, 14:03 BSTResolved – This incident is now resolved and an investigation into the root cause is ongoingMay 21, 11:20 BSTInvestigating – We are currently experiencing an issue affecting our Cloud services – Cloud/Bare Metal servers, Load balancers, private & public networks, shared storage & VPN services, may be unavailable at this time, we […]
  • May 21, 07:30 BSTCompleted – The scheduled maintenance has been completed.May 21, 06:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 19, 11:39 BSTScheduled – We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access […]
  • May 15, 00:30 BSTCompleted – The scheduled maintenance has been completed.May 14, 22:30 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 14, 12:59 BSTScheduled – We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be […]
  • May 14, 02:00 BSTCompleted – The scheduled maintenance has been completed.May 13, 23:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 12, 16:28 BSTScheduled – We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be […]
  • May 8, 10:16 BSTResolved – The issue affecting webmail has now been resolved and we are monitoring this, apologies for any inconvenience this has caused.May 8, 09:20 BSTUpdate – The issue affecting our legacy web servers and FTP products should now be resolved, we are still working on returning webmail to operational statusMay 8, 09:18 […]
  • Apr 23, 12:00 BSTCompleted – The scheduled maintenance has been completed.Apr 23, 10:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 15, 15:32 BSTScheduled – We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the […]
  • Apr 15, 12:45 BSTResolved – This incident has been resolved.Apr 15, 12:09 BSTInvestigating – Customers are experiencing 503 errors when trying to access their Website Builder website. Our engineers are aware of this issue and are working on it as a priority.
  • Apr 8, 10:16 BSTResolved – This incident has been resolved.Apr 8, 10:16 BSTUpdate – We are continuing to investigate this issue.Apr 8, 09:26 BSTUpdate – We are continuing to investigate this issue.Apr 8, 09:10 BSTInvestigating – Customers are seeing Error 20 when trying to access the Control Panel area or CloudNX control panel for their […]
  • Mar 28, 02:00 GMTCompleted – The scheduled maintenance has been completed.Mar 27, 23:00 GMTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 17, 09:23 GMTScheduled – We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for […]
  • Mar 27, 02:00 GMTCompleted – The scheduled maintenance has been completed.Mar 26, 23:00 GMTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 17, 09:22 GMTScheduled – We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for […]