- THIS IS A SCHEDULED EVENT Jun 4, 06:00 – 07:30 BSTJun 2, 08:02 BSTScheduled – We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.Network connectivity to the servers will not be […]
- May 21, 14:03 BSTResolved – This incident is now resolved and an investigation into the root cause is ongoingMay 21, 11:20 BSTInvestigating – We are currently experiencing an issue affecting our Cloud services – Cloud/Bare Metal servers, Load balancers, private & public networks, shared storage & VPN services, may be unavailable at this time, we […]
- May 21, 07:30 BSTCompleted – The scheduled maintenance has been completed.May 21, 06:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 19, 11:39 BSTScheduled – We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access […]
- May 15, 00:30 BSTCompleted – The scheduled maintenance has been completed.May 14, 22:30 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 14, 12:59 BSTScheduled – We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be […]
- May 14, 02:00 BSTCompleted – The scheduled maintenance has been completed.May 13, 23:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.May 12, 16:28 BSTScheduled – We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be […]
- May 8, 10:16 BSTResolved – The issue affecting webmail has now been resolved and we are monitoring this, apologies for any inconvenience this has caused.May 8, 09:20 BSTUpdate – The issue affecting our legacy web servers and FTP products should now be resolved, we are still working on returning webmail to operational statusMay 8, 09:18 […]
- Apr 23, 12:00 BSTCompleted – The scheduled maintenance has been completed.Apr 23, 10:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 15, 15:32 BSTScheduled – We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the […]
- Apr 15, 12:45 BSTResolved – This incident has been resolved.Apr 15, 12:09 BSTInvestigating – Customers are experiencing 503 errors when trying to access their Website Builder website. Our engineers are aware of this issue and are working on it as a priority.
- Apr 8, 10:16 BSTResolved – This incident has been resolved.Apr 8, 10:16 BSTUpdate – We are continuing to investigate this issue.Apr 8, 09:26 BSTUpdate – We are continuing to investigate this issue.Apr 8, 09:10 BSTInvestigating – Customers are seeing Error 20 when trying to access the Control Panel area or CloudNX control panel for their […]
- Mar 28, 02:00 GMTCompleted – The scheduled maintenance has been completed.Mar 27, 23:00 GMTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 17, 09:23 GMTScheduled – We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for […]