• THIS IS A SCHEDULED EVENT Oct 23, 10:00 – 12:00 BSTSep 23, 08:11 BSTUpdate – We will be undergoing scheduled maintenance during this time.Sep 23, 08:10 BSTScheduled – Our .UK registry will be performing essential maintenance between 10:00-12:00 BST on 23rd October. During this maintenance customers may experience intermittent connection issues when registering, renewing and […]
  • Oct 16, 12:00 BSTCompleted – The scheduled maintenance has been completed.Oct 16, 08:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 14, 07:38 BSTScheduled – We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the […]
  • Oct 16, 00:00 BSTCompleted – The scheduled maintenance has been completed.Oct 15, 22:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 13, 09:06 BSTScheduled – We will be performing maintenance to our standard mail service during this time.Any active mail sessions (i.e. client/webmail logins) during this time may […]
  • Oct 13, 11:26 BSTResolved – Majority headcount has been restored to the support team affected by the Earthquake. Note headcount is not at 100% so there could still be some delays on phones and email.We appreciate your patience and understanding.Oct 12, 18:25 BSTInvestigating – Following an earthquake that has affected some of our support teams, […]
  • Oct 12, 00:00 BSTCompleted – The scheduled maintenance has been completed.Oct 11, 21:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 11, 08:25 BSTScheduled – Our SMS provider will be performing essential maintenance on 11/10/2025 from 21:00 until 00:00 (BST). During this maintenance window, customers will be unable […]
  • Oct 10, 17:22 BSTResolved – Majority headcount has been restored to the support team affected by the Earthquake so rerouting has been removed, Note headcount is not at 100% so there could still be some delays on phones and email. We appreciate your patience and understanding.Oct 10, 07:39 BSTIdentified – Following an earthquake that has […]
  • Oct 10, 16:05 BSTCompleted – The scheduled maintenance has been completed.Oct 8, 13:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 6, 10:14 BSTScheduled – We recently informed you (or your domain administrator) of our plan to migrate your domain(s) from Tucows Domains Inc to IONOS SE. This […]
  • Oct 10, 06:50 BSTResolved – This incident has been resolved.Oct 10, 05:42 BSTIdentified – One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.
  • Oct 2, 12:00 BSTCompleted – The scheduled maintenance has been completed.Oct 2, 08:00 BSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 30, 10:13 BSTScheduled – We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the […]
  • Oct 1, 15:31 BSTResolved – This incident has been resolved.Sep 30, 15:16 BSTInvestigating – One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.